Evaluación de la calidad percibida de los servicios deportivos en el ámbito universitario
Fernández, Diego Alonso (Universidade de Vigo)
Rial Boubeta, Javier (Universidade de Vigo)
Rial Boubeta, Antonio (Universidade de Santiago de Compostela)

Date:	2013
Abstract:	The physical and psychological benefits provided by regular moderate physical activity have been evidenced in numerous studies. Spanish universities have echoed this, recently creating the Spanish Network of Healthy Universities, resulting in a decided addition to its range of services of physical activity programs aimed at promoting sport among members of the university community, thus contributing to the establishment of a healthy lifestyle. The progressive adaptation of sporting activities to the needs and motivations of users, optimization of resources, and even adherence to doing sport, largely depends on providing a quality service. It is therefore important to have valid and reliable instruments, which are also simple at the same time, so that those responsible for university sports services can appropriately monitor their operation, incorporating the users' perceptions of their management. This study tests a tool of only 10 items, obtaining very acceptable psychometric properties, which makes it a useful tool in practical terms.
Rights:	Aquest document està subjecte a una llicència d'ús Creative Commons. Es permet la reproducció total o parcial, la distribució, la comunicació pública de l'obra i la creació d'obres derivades, sempre i quan aquestes es distribueixin sota la mateixa llicència que regula l'obra original i es reconegui l'autoria.
Language:	Castellà
Document:	Article ; recerca ; Versió publicada
Subject:	Qualitat ; Serveis esportius ; Universitat ; Quality ; Sports Services ; University
Published in:	Revista de psicología del deporte, Vol. 22, Núm. 1 (2013) , p. 143-150, ISSN 1988-5636

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