Web of Science: 4 cites, Scopus: 4 cites, Google Scholar: cites,
Proposal of a clinical care pathway for quality and safe management of headache patients : a consensus study report
Pascual Gómez, Julio (Universidad de Cantabria)
Pozo-Rosich, Patricia (Hospital Universitari Vall d'Hebron. Institut de Recerca)
Carrillo, Irene (Universidad Miguel Hernández de Elche)
Rodríguez-Justo, Sandra (Complexo Hospitalario Universitario de Vigo)
Jiménez-Hernández, Dolores (Universidad de Sevilla)
Layos-Romero, Almudena (Complejo Hospitalario Universitario de Albacete)
Bailón-Santamaría, Cristina (Instituto de Investigación Sanitaria Valdecilla (Santander, Cantàbria))
Torres, Antonio (Andalusian Agency for Healthcare Quality)
Martínez-García, Alba (Universidad Miguel Hernández de Elche)
Ignacio, Emilio (Universidad de Cádiz)
Mira, José Joaquín (Alicante-Sant Joan Health District)

Data: 2020
Resum: Headache is one of the most prevalent and disabling conditions. Its optimal management requires a coordinated and comprehensive response by health systems, but there is still a wide variability that compromises the quality and safety of the care process. To establish the basis for designing a care pathway for headache patients through identifying key subpathways in the care process and setting out quality and clinical safety standards that contribute to providing comprehensive, adequate and safe healthcare. A qualitative research study based on the consensus conference technique. Eleven professionals from the Spanish National Health System participated, seven of them with clinical experience in headache and four specialists in healthcare management and quality. First, identification of the key subpathways in the care process for headache, barriers/limitations for optimal quality of care, and quality and safety standards applied in each subpathway. Second, two consecutive consensus rounds were carried out to assess the content of the subpathway level descriptors, until the expert agreement was reached. Third, findings were assessed by 17 external healthcare professionals to determine their understanding, adequacy and usefulness. Seven key subpathways were identified: (1) primary care, (2) emergency department, (3) neurology department, (4) specialised headache unit, (5) hospitalisation, (6) outpatients and (7) governance and management. Sixty-seventh barriers were identified, the most frequent being related to diagnostic errors (36,1%), resource deficiency (25%), treatment errors (19,4%), lack of health literacy (13,9%) and inadequate communications with care transitions (5,6%). Fifty-nine quality and 31 safety standards were defined. They were related to evaluation (23. 3%), patient safety (21. 1%), comprehensive care (12. 2%), treatment (12. 2%), clinical practice guidelines (7. 8%), counselling (6. 7%), training (4. 4%) and patient satisfaction (3. 3%). This proposal incorporates a set of indicators and standards, which can be used to define a pathway for headache patients and determine the levels of quality.
Drets: Aquest document està subjecte a una llicència d'ús Creative Commons. Es permet la reproducció total o parcial, la distribució, la comunicació pública de l'obra i la creació d'obres derivades, sempre que no sigui amb finalitats comercials, i sempre que es reconegui l'autoria de l'obra original. Creative Commons
Llengua: Anglès
Document: Article ; recerca ; Versió publicada
Matèria: Quality in health care ; Migraine ; Qualitative research
Publicat a: BMJ open, Vol. 10 (october 2020) , ISSN 2044-6055

DOI: 10.1136/bmjopen-2020-037190
PMID: 33127628


9 p, 963.7 KB

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